Updated August 2026 · locvy editorial · 18+Spotted an error, had a bad experience with an operator we list, or want to work with us? We read every message. Corrections and payout-dispute reports get priority.
The fastest way to reach us is email. Please use the right address so your message gets to the right person:
| Reason | |
|---|---|
| Editorial, corrections, payout disputes, general questions | [email protected] |
| Partnerships, advertising, affiliate enquiries | [email protected] |
Expected response time: we aim to reply to editorial and correction emails within 2–3 business days. Corrections and reports of an operator refusing a legitimate payout are triaged first — if you include your account/withdrawal details and dates, we can look into it faster. Partnership enquiries are handled separately from our editorial team and don't affect reviews.
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We're an independent review site, not an operator. We can investigate and publish reports about operators that don't pay, fix mistakes on our pages, and answer questions about our methodology. We can't access your casino account, release a withdrawal on an operator's behalf, or provide legal or tax advice. For account-specific problems, contact the operator's support first; for gambling-harm support, see below.
Need help now, not a reply in a few days? If gambling is causing harm, free and confidential support is available 24/7 in the US from the NCPG at 1-800-GAMBLER (call or text), or visit ncpgambling.org. More options are on our responsible gambling page.